Terms of Service

Last Updated: July 14, 2026

Welcome to JSON Support. By accessing or using our JSON to Excel conversion service at jsonsupport.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using JSON Support, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Service.

2. Description of Service

JSON Support provides a free online tool that converts JSON data into Excel spreadsheet format (.xlsx files). The Service includes:

• JSON file upload and text paste functionality
• Automatic conversion to Excel format
• Instant file download
• Preview of converted data

3. Use of Service

Permitted Use

You may use JSON Support for:

• Converting your own JSON data to Excel format
• Personal, educational, or commercial purposes
• Legitimate data processing and analysis

Prohibited Use

You agree NOT to use our Service to:

• Upload or process data you don't have the right to use
• Violate any applicable laws or regulations
• Attempt to harm, disrupt, or overload our systems
• Reverse engineer, decompile, or extract source code
• Use automated tools to abuse our Service
• Upload malicious code, viruses, or harmful content
• Resell or redistribute our Service without permission

4. User Content and Data

You retain all rights to the data you upload or paste into our Service. We do not claim ownership of your content. However, you grant us a temporary, limited license to process your data solely for the purpose of providing the conversion service.

Important: We do not store your uploaded data. All processing is done in real-time and data is immediately discarded after conversion.

5. Service Availability

We strive to provide reliable service, but we do not guarantee that:

• The Service will be available at all times without interruption
• The Service will be error-free or bug-free
• All features will work perfectly in all browsers or devices
• The Service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of data

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JSON SUPPORT SHALL NOT BE LIABLE FOR ANY:

• Indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Damages resulting from use or inability to use the Service
• Errors or inaccuracies in converted data

Our total liability shall not exceed $100 or the amount you paid us (if any) in the past 12 months.

8. Indemnification

You agree to indemnify and hold harmless JSON Support, its operators, and affiliates from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload or process through our Service

9. Intellectual Property

The Service, including its design, code, features, and trademarks, is owned by JSON Support and protected by intellectual property laws. You may not copy, modify, or distribute our Service without written permission.

10. Third-Party Services

Our Service relies on third-party providers (AWS, Vercel). We are not responsible for the actions, policies, or service quality of these third parties.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Termination

We may terminate or suspend your access to the Service at any time, for any reason, without notice. Upon termination, your right to use the Service immediately ceases.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these Terms or use of the Service shall be resolved through binding arbitration, except where prohibited by law.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have questions about these Terms, please contact us at supportgdl@jsonsupport.com or visit our Contact page.